Your privacy, clearly explained.

Lake St. Clair Sailing School owns and operates lakestclairsailingschool.com. The website provides information about sailing courses, private instruction, sailing experiences and related services.

This policy applies to information we process when you visit our website, submit a form, register for a course, make an inquiry or booking, subscribe to communications, call us, email us, communicate through social media or meet with us in person.

It does not govern information you provide directly to another website or service. Third-party websites and providers have their own privacy practices, and we encourage you to review their policies before providing information.

We may collect information that you actively provide and limited technical information collected when you use the website.

Information you provide

• Your name, email address, mailing or contact address and phone number.
• Course, charter, event or service inquiries and registration details.
• Booking references, scheduling information and service requirements.
• Information about other participants or group members that you choose to provide.
• Feedback, comments, questions and other information included in messages to us.
• Newsletter preferences and optional information such as how you heard about the school.

If you provide information about another person, you are responsible for making sure that person understands how the information may be used and has given you permission to share it.

Sensitive information

We do not generally ask for sensitive personal information. In limited situations, safety, accessibility or service needs may require you to share health or accommodation information. When you voluntarily provide this information for a requested service, you consent to its use for that purpose.

When you visit the website, technologies such as cookies and analytics tools may collect non-personally identifiable or technical information. This may include:

• Your internet domain or Internet Protocol (IP) address.
• Browser type, operating system and device information.
• The date and time of your visit and the pages you view.
• The referring website or source that brought you to our site.
• General website usage and performance information.

Cookies are small text files that may be stored temporarily for a browsing session or for a longer period. They can support website functions, remember preferences and help us understand how visitors use the site. You may disable or manage cookies through your browser or the site’s consent controls, although some features may not work as intended.

We may use Google Analytics and information from Google Search Console to understand website traffic and search visibility. Technical information may be combined with information you have provided where permitted.

We use information in ways that are connected to operating the school, providing requested services and improving the customer experience. These purposes may include:

• Responding to questions, requests and inquiries.
• Processing course registrations, bookings and payments.
• Providing confirmations, schedules, safety information and service updates.
• Coordinating instructors, captains, participants and service providers.
• Improving website functionality, services and customer communications.
• Conducting internal analysis, planning and aggregate statistical reporting.
• Sending marketing communications when permitted and honoring opt-out requests.
• Complying with legal obligations and protecting the safety, security and integrity of our customers, staff, services and website.

We may use or share aggregated or anonymized information that does not identify an individual for statistical, operational or business purposes.

We do not sell, rent or trade personal information. We may share only the information reasonably needed for a legitimate service or legal purpose with:

• Payment processors, email platforms, website services and other trusted providers acting on our behalf.
• Instructors, captains or staff when needed for scheduling, instruction, customer service or safety.
• Third parties necessary to provide or fulfill a service that you request.
• Government, regulatory, legal or law-enforcement authorities when required by law or legal process.

Third-party providers may maintain their own privacy policies and information practices. We recommend reviewing those policies when you use their services.

Payments are handled by secure third-party payment processors. Lake St. Clair Sailing School’s website does not store full credit card information. Payment information submitted to a processor is governed by that provider’s terms and privacy practices.

If you subscribe, make an inquiry or complete a booking, we may send service-related emails and, where permitted, newsletters or information about classes, sailing experiences and offers.

You may unsubscribe from marketing emails at any time by selecting the clearly marked unsubscribe link in a message or emailing lscsailingschool@gmail.com with “unsubscribe” in the subject line and the email address you want removed.

Opting out of marketing does not prevent us from sending necessary transactional or service messages related to an inquiry, registration or booking.

We use reasonable administrative and technical measures to protect personal information, and the website uses Secure Socket Layer (SSL) technology. Nevertheless, no online system, transmission method or storage system is completely secure or error-free. We therefore cannot guarantee absolute security or accuracy.

We retain personal information for as long as reasonably necessary for the purposes described in this policy and as required for administrative, legal, accounting, safety or security obligations.

You may contact us to request access to, correction of or deletion of eligible personal information. We may need additional information to verify your identity and authority to make the request. Certain information may be retained or access may be limited where necessary to protect another person’s privacy, comply with law, preserve legal rights or meet legitimate administrative and security needs.

If the website offers a user account, the account holder may be able to view, edit or delete certain profile information, except information that must be retained for system or legal purposes.

This website is not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 without parental consent. If we learn that such information was collected, we will take reasonable steps to delete it.

The website may include links to or content embedded from other websites, such as videos, images, articles, social media, booking tools or payment services. Interacting with embedded content may be similar to visiting the third-party website directly. Those providers may collect data, use cookies or track interactions according to their own policies.

We provide external links for convenience and are not responsible for the content, security or privacy practices of third-party websites.

Media uploads and comments

If website features allow visitors to upload images, files may contain embedded location information such as EXIF GPS data. Public visitors may be able to download and extract that data. If comments are enabled, the site may collect the information entered in the comment form along with an IP address and browser information to support spam detection.

We may update this policy to reflect changes in law, technology, services or business practices. The revised policy and its revision date will be posted on this page. We encourage you to review the policy periodically and before submitting personal information.